How to Update or Reset Your Email ID for INDOS – DG Shipping of India: A Step-by-Step Guide
Are you trying to update your email ID or reset it for your INDOS (Indian National Database of Seafarers) account? If you're a seafarer in India, your INDOS account is essential for tracking your qualifications and licenses issued by the DG Shipping of India. In this article, we’ll guide you through the process of updating or resetting your email address to ensure you don’t face any disruptions in receiving important notifications.
Why You Need to Update or Reset Your INDOS Email ID
Updating or resetting your INDOS email ID ensures that you stay connected to the latest updates about joining Ship & others from the DG Shipping of India. An active and correct email address is vital for:
- Receiving updates on certifications and licenses.
- Getting important notifications from the DG Shipping authority.
- Ensuring secure and smooth communication.
Step-by-Step Guide to Update or Reset Your INDOS Email ID
Step 1: Visit the Official DG Shipping Website
- Open your web browser and go to the official DG Shipping website: www.dgshipping.gov.in
- Navigate to the IT & E-GOVERNANCE section under “E-Governanc.”
Step 2: Log In to Your INDOS Account If Already know Username & Password
- Enter your INDOS number as Username.
- Enter your Password and which is your INDOS Number followed by 1 or H.
- Click on Login to access your account.
- In the Seafarers Information section, you can update your Email ID.
Step 3: How to reset Password?
- Navigate to the Forgot Password section.
- Click on Forgot Password.
- Enter your Registered email address and INDOS then Submit. Your new password will be sent to you email ID.
Step 4: Reset Your Email ID (if you’ve forgotten your current one or No Access to Old One)
If you've forgotten your registered email or cannot access it, follow these steps:
- On the Login page, click on Forgot Email ID/Password.
- Enter your Registered email address and INDOS then Click Submit (If you don't remember last email ID then just enter any of your random email ID to continue). It will display Email ID mismatch error.
- Select the Apply to update Email ID option.
- Provide your INDOS number and other required details.
- Follow the instructions & make sure you submit Clean Passport Scan Copies.
- DG Shipping Helpdesk Submit Your Request & it will generate Reference number.
- You Should expect email on your ID withing3-5 Business days of updated Email ID in the account along with new Password.
Troubleshooting Tips
- Ensure that your email address is valid and correctly typed.
- Check your spam folder for the verification email.
- If you face any issues with the process, you can contact the DG Shipping Helpdesk for assistance.
Common Questions
Q: How long does it take for the email update to be reflected in the system?
A: The email update is generally reflected within 24 hours after you save the changes.
Q: Can I update my email ID if I no longer have access to my old email?
A: Yes, by following the "Forgot Email" procedure, you can reset your email ID using your INDOS number.
Conclusion
Updating or resetting your email ID for INDOS DG Shipping India is crucial for staying updated with important notifications related to your seafaring career. Whether you’ve changed your email or lost access to the old one, following the above steps will ensure you regain access smoothly.
For more details, visit the DG Shipping India website or contact the official helpdesk for support.
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